MCAS Known Issues

Modified on Thu, 27 Jun at 8:19 AM

June 2024 - New MCAS Update


The academy has been informed by Bromcom that an app update is due to be released from 27th June 2024 which includes an exciting new user interface. Bromcom have provided us a user guide for parents, linked below.


MCAS Parent Guide June 2024



September 2023 - Update Issues

We are aware of some issues following an MCAS App update on Apple and Android devices on or after 19th September 2023.


Symptoms

When the app is opened after this update has been applied, the app prevents the user signing in with a message suggesting that an app update is available. There is no further app update available, this prevents access to MCAS.


Resolution

We are working on a resolution with the software provider and hope to have a formal response soon.


Workaround

You may be able to access the MCAS website with your username and password using Google Chrome, or Microsoft Edge browsers, for example. The MCAS website can be accessed using the link below:


https://www.mychildatschool.com/MCAS/MCSParentLogin


Last updated: 22/9/2023 9:30AM.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article